Our shipping is provided by DHL and USPS (US customers only). Shipping costs are added and calculated before checkout. Our shipping times are listed below
UK – Next working day
USA – 1 - 4 working days.
EUROPE – 1 to 4 working days.
REST OF WORLD – upto 6-7 working days
NOTE: Due to the ongoing COVID-19 pandemic, please allow 2-4 extra days for shipping. We still aim to meet our regular shipping times (listed above) but with the knock effect of the pandemic, it may take these extra days.
Customs and Import Fees
As all orders are currently shipped from the United Kingdom, you may be subject to additional import fees upon delivery.
All orders above AUS$1000 will be subject to import duties. This figure can vary depending on the value of the parcel, so please check with the Department of Home Affairs for more information
Refusing to Pay Customs
If you choose to refuse the customs fee and the parcel is returned back to JP93, a shipping & handling fee may be deducted from your refund.
If you're still unsure on whether you'll be subject to customs fees, we'd recommend contacting your local customs office for more information before placing your order.
How Do I Track My Order?
You will receive a tracking number via email from our courier DHL. You will also receive a text message from DHL confirming that your package is on its way to you. You can track your package through the DHL website.